Shipping & Return Guide

SHIPPING

  1. Free shipping is provided on US orders over $140.00
  2. The average order processing time is 1 to 2 business days; however, please note that the processing time can also be affected by the time of the year, national holidays, etc.
  3. Shipping is available to the following countries: US only. 
    1. Other countries will be offered once logistics are integrated.
  4. Tracking information is provided on all orders and available once your package has shipped. If your package is not delivered, please contact us for assistance.

RETURNS

If you are not satisfied with your order, please get in touch within two weeks of receipt. In your message please include your order number, the name of the product(s), and the reason why it didn't work out for you. I'll do my best to work out an agreeable solution.

I am unable to refund your original shipping charges/processing fees, and do not offer exchanges on any products. You will be responsible for all return shipping fees.

If your order is returned due to incorrect shipping address, failure to claim the order, or any other mistake or negligence on your part, I will charge you a shipping fee before resending or refunding the order.

Note on product finishes:

Due to the nature of wood and each item being hand stained, painted, and/or sealed, each Stationery Stack item will have slight variations from one to another and most certainly from the pictures. I hope you enjoy the unique characteristics your piece has inherited.